Can I change or update my online order?
They work to get your order to you as quickly as possible, so once your order is placed they aren’t able to make any changes to the details of the order.
Why does the item in my bag now say it is unavailable?
When you add items to your bag it doesn’t mean the item is reserved. The items will be available for anyone to purchase until you have checked out, paid and your order has been confirmed, so on occasions, an item can sell out while you are shopping.
Do you offer Click & Collect or store transfers?
They have recently introduced a Click & Collect service in their stores with new stores being added soon!
What payment methods do you accept online?
You can place your online order using any of the following options: Visa, MasterCard, Amex, PayPal, Visa Checkout, Afterpay, Zip Pay, Humm, Cotton On Group Giftcards.
Can I save an item to a wish list?
If something’s caught your eye but you’re not ready to buy it now, you can add it to your wishlist, and come back later when you’re ready to shop. Just look for the ‘Add to wishlist’ link on any product page.