Can I pay by credit card? Is it safe?
Yes, they accept all Visa and Mastercard credit cards. it’s absolutely safe.
Can I receive my order earlier?
They try to meet the needs of our customers. They understand that certain orders need to be delivered quickly, such as orders for events or as gifts.
Do you offer to track information?
Yes. Artworks are relatively expensive goods. For each order, they offer to track information right after it’s shipped out.
With HandmadePiece, it’s easy to track your order status as well as tracking information. You don’t even have to sign in. Just input your email address and order ID on the following page: Track Order Status
What is the return policy?
* You may return your order within up to 60 days of receipt.
* You can choose to get a free replacement or a full refund.
How accurate are the item dimensions listed on your web pages?
Give or take 0.02 inch, or 5 mm, for the handmade nature of their items.
That is, when you order a 20 * 24-inch art, they will keep the art size almost exactly as 20 * 24 inch.
Often, the differences, if any, are well within 5mm.
For art ordered as unstretched in a tube, they usually keep at least 5cm white edges, so you can easily mount or frame the painting yourself when you receive it.