What is the payment method?
Johnny Bigg accepts VISA, AmericanExpress, Mastercard, PayPal, Afterpay, and Zip.
What is the return and exchange policy?
You can refund or exchange in any Johnny Bigg store with no dramas, providing that the garment is in its original condition, swing tags are attached and you have a copy of the invoice.
To find your nearest Johnny Bigg store, visit the store locator here .
How do I track my order?
Once your order has left our warehouse you will receive an email with a tracking number. You are able to track your order using your tracking number via https://auspost.com.au/mypost/track/#/search or https://startrack.com.au/#tat. When you receive your tracking number please allow up to 4 hours for the number to become valid and trackable.
What is Johnny Bigg limitation of liability?
Where conditions and warranties implied by the applicable laws cannot be excluded, Johnny Bigg limits its liability where and to the extent it is entitled to do so. Otherwise, neither Johnny Bigg, nor its affiliates, directors, officers, employees, agents, contractors, successors or assignees will be liable for any damages whatsoever arising out of, or in any way related to, the use of this Website and any third-party websites linked to this Website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages You or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
Can I track my order?
Yes, once your order has left their warehouse you will receive an email with a tracking number and a link to the Australia Post or Star Track website.
For further information, please refer to their deliveries page.