What is the payment method?

Reid Cycles accepts Mastercard, VISA, Zip, and Afterpay.

Do you ship overseas?

No, we only ship within Australia. If you are outside of Australia, please check out our international partners www.reidbikes.com

Can I return my product?

We have a 30 days return policy. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. For more information, check out our Returns page.

How do I get my free servicing?

To take advantage of our 12 months free servicing offer, please call your nearest store to book in a service. There is normally a 24 hour turn-around time. For bikes purchased online, we cannot come out to service your bike at any other location - they must be taken to a store.

Do you wholesale to other bike shops?

No. They only sell via their network of Reid Cycles stores and through their website. However, they do sell to retailers overseas. For more information about that, please visit reidbikes.com.

I have a warranty claim, what should I do?

If your bicycle was purchased in one of their stores, please take it in for them to inspect. If the warranty claim is genuine and meets the terms of the agreement, they will repair or replace with new right away. If the bicycle was purchased online, please take photos of the fault, and send along with an explanation of the fault to service@reidcycles.com.au

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Reid Cycles Official Website

https://www.reidcycles.com.au/

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Reid Cycles Shipping Information

Reid Cycles ships to Australia

Reid Cycles

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