What is the payment method?
Saatchi Art accepts VISA, Mastercard, American Express, Discover, and PayPal.
How do I track the progress of my artwork shipment?
For the most detailed, up-to-date tracking information, they recommend that you track your package via the particular courier’s website—either DHL or FedEx.
To identify which courier is handling your package, please locate the email notification you received when the artwork shipped, which contained the subject line: “Your order item has been shipped.”
Can I cancel or refund a gift card?
No, after purchase, you cannot cancel or refund a Gift Card. If an artwork that is purchased with a gift card is returned or cancelled by the recipient, the refunded amount will be provided via EGift Card.
Can I combine multiple accepted offers on one order?
If you submit multiple offers on different artworks and they are all accepted, your credit card will be charged for each transaction separately.
What’s Saatchi art’s 7-day return policy?
Saatchi Art is committed to ensuring the 100% satisfaction of their art collectors! That’s why once you’ve received an original artwork, they’ll give you seven (7) days to decide whether or not you’d like to keep that artwork or return it for a refund. Open Edition prints are eligible for return 30 days after the date you received your order.