What is the payment method?
ZoneAlarm accepts Visa, MasterCard, American Express, Discover, and PayPal.
What if having problems placing my order online?
If you’re encountering any problem placing an order from their website please contact customer service by live chat or phone.
Please call 877-966-5221 within the continental United States.
If your outside the United States call +01 650-628-2212
Where can I download the latest version of ZoneAlarm?
First, you will need to determine which ZoneAlarm product your running on your PC.
* Double click on the ZoneAlarm Security icon on your Windows desktop to open ZoneAlarm.
* Or Right-click on the ‘Z’ icon in the lower right-hand corner of your screen in the system tray and select ‘About’ from the menu.
Make note of the product name you have.
Next download the latest version of the product you have installed by clicking on one of the correct product names below.
What if I forgot my user id for my online My Zone Account?
Your User ID is normally the email address you used at purchase.
Log in to your online account at http://www.zonealarm.com/myaccount/
If you continue to have problems logging in to your account please contact Support by live chat or submit an email request.